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Return and Shipping Policy

RETURN & SHIPPING POLICY

Returns:
We want you to LOVE your jewelry! So please contact us immediately if their are any problems. All Jewelry by Candy designs have a 30 day return guarantee. Shipping fees are non-refundable. Our custom and personalized jewelry is is not eligible for refunds. We will be happy to resize or adjust until it is perfect for you. Contact This email address is being protected from spambots. You need JavaScript enabled to view it.


Repairs:
We stand behind the quality of all Jewelry by Candy designs. In the unlikely event that a piece needs repair in the first 60 days, simply email us at This email address is being protected from spambots. You need JavaScript enabled to view it. regarding any repair question you may have.
Please note: charges may apply and you will be notified at the time the jewelry is assessed and prior to the beginning of the repair. Please allow approximately 2-3 weeks for any repairs. If you need any piece lengthened or shortened please email us for pricing. We recommend having your piece restrung yearly with every day use. The average cost to restring is $10.00

SHIPPING:
Standard orders are processed the next day (Monday through Friday, not including holidays), pending credit card authorization and verification. Standard orders are shipped via UPS ground and delivery should arrive in seven to ten business days.


*** Please note, All orders are shipped from Las Vegas, NV (Monday-Friday) 


CONTACT INFORMATION:

E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (702) 595-5370
Mailing Address: 2688 S Rainbow Blvd suite A  Las Vegas,  NV 89117